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Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
A: We are a professional manufacturer specializing in energy storage systems, established since 1998 with a dedicated team of over 800 people.
Q2: Can you provide OEM and ODM services?
A: Yes, we offer both OEM and ODM services. Please note that a minimum order quantity (MOQ) is required for customized solutions.
Q3: How are battery products shipped internationally?
A: We work with long-term partner forwarders who are experts in handling professional battery shipments by sea or air to ensure safety and compliance.
Q4: What is the warranty period for your storage systems?
A: Our products come with a comprehensive warranty ranging from 3 to 10 years, depending on the specific model and configuration.
Q5: What makes your energy storage systems stand out from other suppliers?
A: We are a specialized manufacturer that controls the entire production chain, including PCS, Battery PACK, BMS, EMS, and advanced cooling systems, ensuring superior integration and reliability.
Q6: How do you handle after-sales technical support?
A: We have a team of 50 professional engineers providing 1-on-1 assistance. Our experts can provide remote troubleshooting or on-site service if necessary to resolve technical issues.
ADC Furniture
