What is the standard delivery time?
Normally, delivery takes between 25-45 days depending on the specific models ordered.
Do you provide samples and what is the lead time?
Yes, sample services are available. The finishing time for a sample is approximately 7-12 days.
What are your standard payment terms?
We require a 30% deposit, with the remaining balance collected after the Bill of Lading (B/L) is issued.
What kind of warranty or guarantee is provided?
We offer a 3-year warranty on our products and provide continuous after-sale support.
Can you provide custom labeling services, such as FBA codes?
Yes, we provide professional labeling services, including FBA code sticking, according to customer requirements.
Do you offer ODM and OEM services?
Yes, both OEM and ODM services are available. We operate our own professional design department to assist with custom developments.